Technical Support

The transaction is pending for some time now, how do I cancel?

Resetting Metamask will cancel any pending transactions
  • Press your account icon on Metamask (top right corner)
  • Go to Settings
  • Go to Advanced
  • Press Reset

Metamask doesn't show the token on the token list.

After each swap on Solarflare.io there is a pop up window that prompts you to add the token in Metamask. Otherwise you can manually add it by following these steps:
  • Find the token contrac
  • Go to metamask and press "import token"
  • Paste address and click ok

The numbers in the farms/vaults show "0"

Possible solutions:
  • Refresh the page
  • Try another browser
  • Hard refresh (Delete cookies etc.)

Liquidity in the Pool tab can't be found

  • Go to the pool tab
  • Press import
  • Enter the two tokens of your liquidity
  • It’ll automatically show your liquidity pair and balance

Error prompting "increase slippage" while trying to do a swap

This is often caused by a token having low liquidity in the pool
  • Press the settings icon on the top right corner of the swap panel
  • Change your slippage tolerance to a slightly higher percentage and try again
  • When your transaction is done, remember to set the slippage tolerance back to ‘Auto’
Please ensure that you have selected the proper token and contract

Metamask unable to connect to mobile browser

Try using Metamask’s app native browser instead.
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On this page
The transaction is pending for some time now, how do I cancel?
Metamask doesn't show the token on the token list.
The numbers in the farms/vaults show "0"
Liquidity in the Pool tab can't be found
Error prompting "increase slippage" while trying to do a swap
Metamask unable to connect to mobile browser